Terms and conditions
Guarantee and confirmation of the booking
In order to confirm and guarantee your booking you will be asked to provide the details of a credit card.
Payment must be made with a VISA, DINER’S CLUB, JCB or AMERICAN EXPRESS card, via our secure internet pages. The details of your credit card will be encrypted with 128-bit SSL (Secured Socket Layer) technology. Your credit card details will never be transmitted over the internet without being encrypted.
The various extras (bar, telephone, etc.) not included in the rate have to be paid on-site.
No payment is necessary when making the booking and the entire amount payable for your stay must be paid once you check out. Your account will be debited in Euros. We do an authorisation on the amount of the 1st night in order to secure the booking. This authorisation is NOT a debit and will be refound on check-out.
Below you will find the amount that will be charged in the event of cancellation. You confirmation e-mail will include a link allowing you to cancel your booking.
You can also cancel a booking online by returning to the "Online booking" page and clicking "Cancel a booking". Then, simply follow the instructions on screen.
If your booking includes a booking fee from your agency, please be advised that this cannot be reimbursed.
As soon as you realize you have to cancel, we advise you to do so as quickly as possible.
Fees charged as per the cancellation date
- Arrival day, no show : the first night, without extras
- 48h before arrival : Passed this delay the first night, without extras
- IN CASE OF CANCELLATION OR MODIFICATION DURING YOUR STAY, THE TOTAL AMOUNT OF YOUR RESERVATION WILL BE CHARGED
The breakfast rate is 14€ per person per day (the room rate does not include the breakfast)
The rates include VAT but not the city tourist tax. 1.88€ per night and per pers.
Arrival time / Departure time
For check-in, you may arrive at reception starting from the time marked below. On the day of your check-out, you must leave the room no later than the time marked below. Staying in the room any later than this may result in you being charged an extra night.
We advise you to use the "Comments or complementary information" box on the form to specify your estimated arrival time, especially if you think it may be late.
Check in-time from 14:00 (2 PM)
Latest check-out time 12:00 (12 PM)
Customers are reminded that, in accordance with article L. 121-21-8 12°of the Consumer Code, they do not have a right of withdrawal as provided for in article L. 121-21 of the Consumer Code. The Terms and Conditions of Sales for the selected price ‘specify the procedures for cancelling and/or modifying the reservation.